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2010 Feb 09 relm


Guy Blade Guy Blade---10:35:00


Keep going, really
So, I mentioned a few days ago that I was having difficulty with UPS and getting them to deliver my package. At the time, I eventually just stayed on the line long enough that the call-center supervisor agreed to have my package sent out on "the late truck" today so that it should have come after 5:30pm local. I too a short lunch and hurried home today so that I could be here well ahead of that probably time. Afterward, I waited and waited and didn't go to run errands and waited. Now, at about 11:30, I looked through the mail that I got today and found in amoungst it a postcard from UPS. They say that they were unable to deliver the package to me on their third attempt. Apparently, they didn't do what they told me and just tried again during the day.

I called up UPS and inquired as to the deviation from their previously specified course of action. According to the person who answered, no one had left any special direction with the local delivery coordination location regarding my package and there was no evidence in their system of my previous conversation. The call-center person offered to send it out for delivery again, but told me that he couldn't honor the promise made to me on Friday.

I finally just told him to hold the package until this coming Friday. I'm intending to take the day off because I'm going to Orccon and don't need to be there until 1pm or so. I guess I'll just pick it up on the way.

Between this incident and UPS' tendency to throw packages up the staircase to my apartment, I'm seriously considering ceasing using them under any circumstance.

They did offer a fun new way for me to get my package though: I could send someone else to pick it up, as long as I provided a signed note for them to take. Apparently, any person on the entire planet who goes in with a note saying it's from me can get the package, but I can't convince them to leave it at my doorstep. Fucking fantastic.

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